How do I access the ad-free podcasts in my podcast player?
To subscribe in your favorite podcast player:
- Go to members.radiolab.org/subscription
- If you're on a desktop or laptop computer, enter your phone number and we'll text a private link that you can use to add the selected show or feed to your podcast app.
- If you are on a mobile device, tap the name of your favorite podcast app to subscribe.
- Listen! Your premium episodes will appear under the show’s new icon in your podcast app library.
Running into issues? Or don’t see your preferred app in the list of supported podcast apps? You may be able to add your premium feed to the app manually. Copy your link from the Manual Link Setup section, then consult your app’s user guide.
What about Stitcher? Spotify?
Sorry, at this time Plus benefits aren’t available on Spotify, Stitcher, or other podcast apps that do not support private podcast feed subscriptions. We are working on an integration with Spotify and hope to make that available to our subscribers later in the year.
How do I change my plan?
You can upgrade your membership at any time from your account page when signed in:
Under Change Plan click Change.
The cost of the new plan will be offset by the prorated amount for time left on your original subscription. The date of upgrade becomes your new renewal date.
If you downgrade, your change won’t take effect until your next renewal date.
How do I edit my credit card information?
To update the payment method for your premium membership, sign in at members.radiolab.org/account
In the Payment section, click Change.
I'm having trouble signing up.
If you are receiving an error after registering, please double check your payment information and contact your bank for more information. If you need further assistance, email help@supportingcast.fm
How do I listen to premium in my web browser?
To stream your premium podcasts from a web browser:
- Log into your account at members.radiolab.org/subscription
- Scroll to the Listen Now section of the page, below the subscription setup area. Locate the episode you want to listen to and click the play button.
I'm having trouble signing into my account.
You can sign into your account by entering your email here: members.radiolab.org/login
No password is required—just make sure to use the email you used to join.
After you enter your address, we’ll send a link to access your account. Be sure to check your inbox and spam folders for an email from help@supportingcast.fm.